Welcome to our online peer support community!
This is a place for anyone affected by problems relating to gambling - those with lived experience & friends and family.

  • Share your experience & strategies.
  • Connect, be inspired, motivate others.
  • Safe. Confidential. Professionally moderated. Free of judgement.

    Join the discussion today!
  • How-to.. all things forum

    All about our forums and how to use them.
    User avatar
    BrittV (facilitator)
    Senior Member
    Posts: 230
    Joined: Mon May 14, 2018 11:40 am

    How-to.. all things forum

    Tue Oct 30, 2018 3:40 pm

    Below are some instructions on how to
    Register
    Post (new threads, or replies)
    Edit your own post
    Send/receive/report personal messages
    Upload an avatar (picture)
    Be notified of replies to your post
    Subscribe to topics and forums
    Report content to a moderator for review
    Update forum username
    @Mention/tag another member
    Like someone's post
    Use an RSS feed
    It’s ok to ask for support.
    If you have any questions you can post in the Feedback & Queries section – we’re here to help, and there may be someone else who needs the same thing clarified!
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    User avatar
    BrittV (facilitator)
    Senior Member
    Posts: 230
    Joined: Mon May 14, 2018 11:40 am

    Register

    Tue Oct 30, 2018 4:17 pm

    Before contributing posts you will need to register and make sure you are logged in.
    Registration only takes a minute, in 4 easy steps:
    1. Enter email and password.
    2. Choose an anonymous username.
    3. Answer 3 quick questions.
    4. Click ‘Register’.

    Rest assured that our service is completely confidential. Your information is safe and will be kept private, including the email address given.
    You will need to accept our terms and conditions.
    1 x
    User avatar
    BrittV (facilitator)
    Senior Member
    Posts: 230
    Joined: Mon May 14, 2018 11:40 am

    Post & Reply

    Tue Oct 30, 2018 4:18 pm

    To begin writing in the forum you will need to register and be logged in.
    To create your own thread:
    • Go to the forum area you want to post in.
    • Click on the ‘new topic’ button along the top.
    • Give your post a ‘subject’.
    • Write your post into the large text box.
    • Press ‘Submit’ underneath to post it.

    To reply to someone else’s thread:
    • Select the ‘post reply’ button along the top of the thread page.
    • Write your response in the large text box
    • Press ‘Submit’ underneath to post it.
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    User avatar
    BrittV (facilitator)
    Senior Member
    Posts: 230
    Joined: Mon May 14, 2018 11:40 am

    Edit your post

    Tue Oct 30, 2018 4:20 pm

    You may wish to edit something that you’ve already posted.

    Or from time to time a Facilitator may ask you to do so if a part of your post breaches the terms and conditions.

    This is possible by going to your post while logged in and clicking the ‘edit’ button that will be at the top of your post.
    After making your edits, select ‘Submit’ and the post will be updated.
    1 x
    User avatar
    BrittV (facilitator)
    Senior Member
    Posts: 230
    Joined: Mon May 14, 2018 11:40 am

    Send, Receive and Report Personal Messages

    Tue Oct 30, 2018 4:32 pm

    We recommend you communicate in the public forum threads.
    Sharing with others will get you the most possible support from others, and your post is likely to help others who could be feeling similarly to you or can learn from your post.

    However if you do want to send someone a private message, you can click their name, and once on their Profile, click ‘Send private message’.

    Along the top of every forum page there is a link to your inbox with the ( _ new messages) button, which also shows the number of unread messages there are in your inbox

    Clicking this will take you to your personal message board you can see your:
    • Inbox - showing messages you’ve received
    • Outbox - showing messages you’ve sent but haven’t been read yet
    • Sent messages - showing the messages you’ve sent that have been read.

    If you receive a message that seems inappropriate you can report these messages to Facilitators.
    These could include messages that breach the terms and conditions, are spam or simply that you think are wrong.
    Click the ‘ ! ’ symbol at the top of the message to notify a Facilitator and we will be in touch about actions taken as soon as possible.

    Please be careful about sharing any personal information to others in messages.
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    User avatar
    BrittV (facilitator)
    Senior Member
    Posts: 230
    Joined: Mon May 14, 2018 11:40 am

    Upload an avatar (picture)

    Tue Oct 30, 2018 4:33 pm

    An avatar is a picture that appears beside your name when you post in the forum.
    Your picture should be something that represents you, but remember that it’s important to stay anonymous, so not a photo of you.

    You can upload one by:
    • Clicking the ‘User Control Panel’ button at the top of each page.
    • Select ‘Profile’.
    • Select ‘Edit avatar’
    • Select ‘Choose file’ and select your saved image
    • Select ‘Submit’
    1 x
    User avatar
    BrittV (facilitator)
    Senior Member
    Posts: 230
    Joined: Mon May 14, 2018 11:40 am

    Email notifications

    Tue Oct 30, 2018 4:35 pm

    You can choose to receive email notifications when there are replies to something that you post.

    To do so, tick the box 'Notify me when a reply is posted’ under the text box before 'submitting' your post.

    You can also turn this on for your past posts by
    • Going to your relevant post
    • Selecting 'Edit' in the post's top right
    • Selecting 'Notify me when a reply is posted’ under the text box
    • Selecting 'Submit'
    1 x
    User avatar
    BrittV (facilitator)
    Senior Member
    Posts: 230
    Joined: Mon May 14, 2018 11:40 am

    Subscribe to a forum/topic

    Tue Oct 30, 2018 4:36 pm

    You can be notified by email when someone posts in a forum or topic you're interested in by subscribing, doing the following:
    • Visiting the relevant topic or forum while logged in
    • Select ‘Subscribe topic' or 'Subscribe forum' at the bottom of the page
    • After you have subscribed to a list, this place on the page will now say ‘Unsubscribe topic/forum’.
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    User avatar
    BrittV (facilitator)
    Senior Member
    Posts: 230
    Joined: Mon May 14, 2018 11:40 am

    Report a post

    Tue Oct 30, 2018 4:38 pm

    From time to time there are posts in the forum which are not appropriate for the community. These may be against the terms and conditions, spam, or something which you find offensive.

    To report this to a Facilitator, press the ‘!’ button on the post's top right corner.

    You will be taken to a page to choose your reason for reporting from a drop-down menu and select ‘Submit’.
    It's ok to leave the reason blank if you're unsure how to explain it.

    A Facilitator will action this and be in contact as soon as possible.
    1 x
    User avatar
    BrittV (facilitator)
    Senior Member
    Posts: 230
    Joined: Mon May 14, 2018 11:40 am

    Update forum username

    Fri Nov 16, 2018 3:50 pm

    Your username should be something which represents you but is not your name to stay anonymous.

    To change your username:
    • Go to the website's log-in portal at https://www.gamblinghelponline.org.au/profile/
    • Press 'Welcome' in the top right-hand corner
    • Select 'Update Forum Username'
    • Fill in the new username you could like, and select 'Update Forum Username'

    This will now be the username on both your new and older posts.

    It's best not to change usernames frequently to help others recognise who you are.
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